Important: If you fail the examination on your first attempt, you may re-apply for another administration of the certification exam (a "retake") with payment of a $125 administration fee per retake.  If you do not pass the exam after two retakes (a total of three attempts), you will be required to re-register for the program no earlier than one year from the third/last failed attempt.  Your login does not provide you with three tries to pass the exam.  A purchased login may be used only once.

Ready?  Login to your certification exam below:

Contact Center Professional Collections Professional Contact Center Team Lead Contact Center Supervisor Call Center Management Associate Call Center Manager Quality Management Professional Workforce Management Professional Contact Center Director

Should you encounter any technical difficulties, contact RCCSP testing support at the Resource Center by:

   Email:   support@rccspcertificationexams.com
   Phone: (708) 246-0320